Terms of Use

Last Updated: June 2025

Welcome to wokefieldlabs.com (the "Website"), operated by , a company registered in Australia, with its legal address at (hereinafter referred to as "we", "us", or "our"). These Terms of Use ("Terms") govern your access to and use of our Website and all related services, content, and features offered in connection with the hotel-casino located in Canberra, Australia.

Please read these Terms carefully before using the Website. By accessing or using the Website, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must immediately cease using the Website.

1. Acceptance of Terms

By accessing, browsing, or otherwise using the Website, you acknowledge that you have read and understood these Terms and agree to comply with them, along with our Privacy Policy and any other policies or notices published on the Website from time to time. These Terms constitute a legally binding agreement between you and .

We reserve the right to update, modify, or replace these Terms at any time at our sole discretion. Any changes will be effective immediately upon posting to the Website with a revised "Last Updated" date. Your continued use of the Website after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

These Terms apply to all visitors, registered users, and others who access or use the Website, whether in connection with accommodation bookings, casino services, dining, events, or any other services offered through the Website.

2. Age Restriction

Access to and use of this Website, particularly any sections relating to casino gaming, gambling services, or age-restricted content, is strictly limited to individuals who are 18 years of age or older. By using this Website, you represent and warrant that you are at least 18 years of age.

We are committed to responsible gambling and comply with the applicable laws of Australia, including but not limited to the Interactive Gambling Act 2001 (Cth) and relevant Australian Capital Territory legislation governing gambling and gaming activities. Access to gambling-related features of our services may be subject to additional verification requirements to confirm your age and identity.

If we have reason to believe that a user is under the age of 18, we reserve the right to suspend or terminate that user's access to the Website immediately and without notice. We do not knowingly collect personal information from individuals under 18 years of age.

If you are concerned about underage gambling or require assistance with problem gambling, we encourage you to contact the National Gambling Helpline at 1800 858 858 or visit www.gamblinghelponline.org.au.

3. User Obligations

By using this Website, you agree to comply with all applicable laws and regulations of Australia, including those of the Australian Capital Territory, and to use the Website only for lawful purposes. You agree that you will not:

Use the Website in any manner that violates any applicable local, state, national, or international law or regulation;
Provide false, misleading, or fraudulent information during registration or any booking or account process;
Attempt to gain unauthorised access to any part of the Website, server, network, or system connected to the Website;
Engage in any conduct that restricts or inhibits any other user's ability to use or enjoy the Website;
Transmit any unsolicited or unauthorised advertising, promotional material, spam, or any other form of solicitation;
Upload, transmit, or distribute any viruses, malware, spyware, or any other malicious or harmful code;
Attempt to decompile, reverse engineer, disassemble, or otherwise derive the source code of any software forming part of the Website;
Collect or harvest any personally identifiable information from the Website without our express written consent;
Use the Website to engage in any form of money laundering, fraud, or other financial crime;
Impersonate any person or entity or misrepresent your affiliation with any person or entity;
Post or transmit any content that is defamatory, obscene, offensive, hateful, or otherwise objectionable.

You are responsible for maintaining the confidentiality of any account credentials you create on the Website and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account or any other security breach.

We reserve the right to suspend or terminate your access to the Website, without notice or liability, if we determine, in our sole discretion, that you have violated any of these obligations or any applicable law.

4. Intellectual Property

All content on this Website, including but not limited to text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of or its content suppliers and is protected by Australian and international intellectual property laws, including the Copyright Act 1968 (Cth) and applicable trademark legislation.

You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the Website and its content for personal, non-commercial purposes only. This licence does not permit you to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Website or its content without our express prior written permission.

5. Bookings, Reservations, and Payments

All bookings and reservations made through the Website are subject to availability and confirmation by . We reserve the right to refuse or cancel any booking at our sole discretion. Prices for accommodation, dining, events, and other services are quoted in Australian Dollars (AUD) and are inclusive of applicable Goods and Services Tax (GST) as required under the A New Tax System (Goods and Services Tax) Act 1999 (Cth), unless otherwise stated.

We take reasonable precautions to ensure the security of online payment transactions. However, we cannot guarantee absolute security and recommend that you review our Privacy Policy for further details on how we handle your payment and personal information.

Cancellation and refund policies are as specified at the time of booking. By completing a booking, you agree to the applicable cancellation terms presented to you during the booking process.

6. Disclaimer of Warranties

The Website and all content, services, and features provided through it are offered on an "as is" and "as available" basis, without warranties of any kind, either express or implied. To the fullest extent permitted by applicable Australian law, expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Website will be uninterrupted, error-free, free of viruses or other harmful components, or that defects will be corrected. We do not make any representations or warranties regarding the accuracy, completeness, or reliability of any content available on the Website.

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010 (Cth)) that cannot lawfully be excluded, restricted, or modified.

7. Limitation of Liability

To the fullest extent permitted by law, including the Australian Consumer Law, , its directors, officers, employees, agents, contractors, successors, and assigns shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to loss of profits, loss of data, loss of goodwill, business interruption, or any other intangible losses, arising out of or in connection with:

Your access to or use of, or inability to access or use, the Website;
Any content or information obtained through the Website;
Any unauthorised access to or use of our servers or any personal or financial information stored therein;
Any errors, mistakes, or inaccuracies in the content provided on the Website;
Any interruption or cessation of transmission to or from the Website;
Any bugs, viruses, or other harmful code that may be transmitted to or through the Website by any third party;
Any loss or damage arising from your participation in gambling or gaming activities facilitated through our services.

Where liability cannot be excluded under applicable Australian law, including under the Australian Consumer Law, our liability is limited, to the extent permitted by law, to resupplying the relevant services or paying the cost of having the relevant services resupplied.

Our total aggregate liability to you for all claims arising out of or in connection with your use of the Website shall not exceed the amount paid by you, if any, to in the twelve (12) months immediately preceding the event giving rise to the claim.

8. Third-Party Links and Content

The Website may contain links to third-party websites or services that are not owned or controlled by . We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites you visit.

The inclusion of any link on our Website does not imply our endorsement of the linked website or its operator. You access any linked third-party websites entirely at your own risk.

9. Privacy

Your use of the Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained therein. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

10. Responsible Gambling

is committed to promoting responsible gambling practices. We recognise that gambling can cause harm to some individuals and their families. We support measures to assist those who may be experiencing difficulties related to gambling. Resources and self-exclusion options are available upon request. Please contact our staff for further information or call the National Gambling Helpline at 1800 858 858.

Casino gaming and gambling services offered at our premises and through our platform are subject to all applicable laws of the Australian Capital Territory and the Commonwealth of Australia. We comply fully with our licensing obligations and all applicable regulatory requirements.

11. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Website, or the services provided by , you agree to first attempt to resolve the dispute informally by contacting us at the following address:

Website: wokefieldlabs.com

We will make reasonable efforts to resolve any dispute within thirty (30) days of receiving written notice. If the dispute cannot be resolved informally within this period, either party may refer the matter to mediation administered by a recognised mediation body in the Australian Capital Territory.

If the dispute is not resolved through mediation, it shall be submitted to the exclusive jurisdiction of the courts of the Australian Capital Territory and, where applicable, the Federal Court of Australia. You irrevocably submit to the personal jurisdiction of such courts for the purpose of litigating all such disputes.

These Terms are governed by and construed in accordance with the laws of the Australian Capital Territory and the Commonwealth of Australia, including but not limited to the Competition and Consumer Act 2010 (Cth), the Australian Consumer Law, the Privacy Act 1988 (Cth), and the Interactive Gambling Act 2001 (Cth), without regard to conflict of law principles.

Nothing in this clause limits your rights to make a complaint to, or seek assistance from, the Australian Competition and Consumer Commission (ACCC), the Australian Communications and Media Authority (ACMA), or any other relevant regulatory authority.

12. Termination

We reserve the right, in our sole discretion, to suspend or terminate your access to the Website at any time, with or without notice and with or without cause, including if we reasonably believe you have violated these Terms or any applicable law. Upon termination, your right to use the Website will immediately cease.

All provisions of these Terms that by their nature should survive termination shall survive, including, without limitation, ownership provisions, warranty disclaimers, limitations of liability, and dispute resolution provisions.

13. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms shall continue in full force and effect.

14. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies published on the Website, constitute the entire agreement between you and with respect to your use of the Website and supersede all prior or contemporaneous agreements, understandings, representations, or warranties of any kind, whether written or oral, between the parties regarding such subject matter.

15. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Use, please contact us at: